New visitor rules enacted at WCCH

WARSAW — New visitation guidelines will take effect Monday at Wyoming County Community Hospital in response to the region’s increasing COVID-19 cases

The changes were announced Friday afternoon.

Families are encouraged to consider communication through phone and video chat as their primary means of communication. The Patient and Family Services department can help set up the video call.

The changes otherwise include:

Rules for visitors

Visitors must:

n Be limited to one adult at least 18 years old per visit, except as determined by the hospital.

n Undergo temperature and symptom screening upon arrival.

If a visitor does not pass the screening process or does not follow hospital protocols, they will not be allowed to visit. Behavioral Health visitors will be screened upon arrival at the Behavioral Health entrance on the backside of the facility, Door “M.”

n Perform hand hygiene with an alcohol-based hand sanitizer or the use of soap and water.

n Wear a mask at all times. Visitors who fail to wear a mask will be asked to leave the facility.

n Practice social distancing and remain at the bedside throughout the visit unless directed by hospital staff, except to use the restroom.

Visiting hours may vary by unit and will be at the discretion of the healthcare providers:

n General inpatient units on the Med/Surg 3rd Floor and ICU, along with behavioral health, are limited to one visitor between 4 and 6 p.m. daily.

Visitors will be allowed under special circumstances, for patients in imminent end-of-life situations and patients for whom a support person has been determined essential to the care of the patient.

n Emergency Department: No visitors are allowed with the exception of the special circumstances described for the inpatients.

If a loved one is admitted to the hospital between 4 and 6 p.m. a person may check in at the screening station to see if visitation is allowed.

Otherwise, the person must return the next day during visiting hours. Pediatric patients may have both parents as essential support persons.

n Labor and Delivery: Limited to one designated support person and if applicable, a doula. The support person must have a temperature check every 12 hours.

n Same-Day Surgery and Procedures: Limited to one visitor, starting at patient arrival through the intake process and visitor will be contacted to rejoin the patient for the discharge process.

n Outpatient Clinics and Services: No visitors allowed at this time unless the patient needs wheelchair or communication assistance. Scheduling of patients must be done to limit time in waiting rooms due to space constraints and social distancing requirements.

“We understand that this is a particularly stressful time,” hospital officials said in a news release. “Please know that we remain wholly dedicated to supporting you and your family during this challenging time.” Call (585) 786-2233 for more information.

General visitation has already been suspended at all Rochester Regional Health Hospitals including United Memorial Medical Center in Batavia.

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